If your order hasn’t been processed yet, we’ll do our best to help with cancellations or changes. Please contact us at info@rosavonne.com as soon as possible.

Once your order has shipped, we’ll email you a tracking number so you can follow your package every step of the way until it arrives.

We’re so sorry if that happens. If your item arrives damaged or faulty, please reach out within 30 days of delivery, and we’ll arrange a replacement or refund at no extra cost.

Currently, we ship within the United States only. We’re working on expanding our shipping options in the future — stay tuned!

Yes! Your privacy matters to us. All data is processed securely using SSL encryption and handled in line with U.S. data protection regulations. Read our Privacy Policy